NOTE: 1.Pls do not give us 1star to 4 stars .you can contact us if you have any question for products,we will try our best to help you.(resend or refund or give you discount and gift.) 2.You may receive a damaged product,or maybe missed your product,or receive wrong product.

Please do not open a dispute if you have any of the above situations.Please contact us first, refund the money or resend is both ok.

�� SHIPPING Preparing Time: we need 2-5 working days to prepare your order according to our numerous orders every day. Shipping For Worldwide �� FOR WHOLESALE, DROPSHIPPING AND RETAIL We are happy to welcome wholesale, retail and Dropshipping customers and are happy to work with you. You can send us a message with the products you want to wholesale and we will have a special price! Note: If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out. If you choose express shipping, please remember to leave your contact number, this is required for express shipping. �� RETURN&REFUND If there is any problems,please contact us as soon as you received the orders.We will try best to solve the problems. All returned items must be put in the original packaging box and a true tracking NO. is required,please specific reason for the return and your Order Number. A full refund will be issued to you when we receive the item in its original condition and packaging with all components and accessories. Or, you may choose to exchange it. Retrun shipping fee should be paid by the buyer. �� FEEDBACK If you are not 100% satisfied with the quality of your purchase from Zookaria Dog Cat store, you can leave us a message and we will deal with your questions as soon as possible. Request: 1. Items received within 30 days from the delivered date. 2. Items received unused, undamaged and in original package. 3. Return shipping fee is paid by buyer