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ABOUTEDGEV HARDMETAL TOOLS

As an excellent composite tools supplier in China, EDGEV has devoted greatly to continuous development of the national industry as well as the global prosperity.

Edgev Hardmetal Tools(Dalian) Co., Ltd. is a composite cutting tools supplier who works on the design, development,         production, marketing and technical service of the products.

Meanwhile, it covers a great range of cutting tools and grinding tools, high-speed steel products, cemented carbide tools, ceramic, PCBN, PCD and diamond; in addition, it is also in charge of import and export, after-sale service, technical transportation as well as advisory service, all of which involves many different high-end fields such as aerospace, automobile manufacturing and ship building, wind power generation and mechanical parts processing. Edgev at present is making great endeavor to continuously develop and improve its self-system and network.

The reform and open in China has attracted the world's attention and gained remarkable achievements since the beginning of the 21st century. However, the development of one country's industrialization and information can't be separated from mechanical manufacture.

Edgev Hardmetal Tools is in supply excellent products for the first-class manufacturers of machine cutting tools, providing the users with one-stop and all-around solutions of domestic tools and convenient and efficient distribution service. The products cover a broad range of the mechanical processing industries such as turning, milling, drilling and grinding machining.

In the future, Edgev Hardmetal Tools will be dedicated to create more values and services for the users; meanwhile, it will make great endeavor to furnish more practical, low-cost and reliable products for the global customers; Edgev will produce world-famous cutting tool products and finally have its products incorporated into the global cutting tools supply chain.

Edgev would like to make progress with you together and seek common development.

Philosophy

Edgev Hardmetal Tools is engaged in popularizing our reductions in the world.  We are looking forward to the opportunity to have access to global system of machine tools supply.

We always adhere to provide continuous increment plan for our loyal customers, and constantly improve our products and services to meet the customers' demand, in order to adapt ourselves to the changing market environment. We are certain to give you the first-class products and service in China.

Quality Control

There are many experts who have lots of experience in machining tools in Edgev Hardmetal Tools, meanwhile; high technology is also widely used in our company. In order to make sure that our products among the first level quality, we make good use of the world famous equipment and the measuring facility. At the same time, our products are under the strict quality management system of ISO9001:2008. To ensure the stable quality of tools, we use the strict management for our supplier.

   Technical Guidance   

Edgev Hardmetal Tools provide you with the basic tool production, meanwhile; we also provide the necessary technical support and consultation to product use to solve problems for customers.

   F.A.Q.-Frequently Asked Questions   

   Question: Compared with other competitors, what advantages do we have?   

Answer: With the rapid development of industry and the machine work piece materials, people have higher requirements for cutting tools and machining strategies. Edgev Hardmetal Tools puts forward a higher standard to adapt to this change. Our company is devoted to provide the customers with satisfactory productions.

In order to improve enterprise competitiveness and reduce the cost of production, our company has a cost reduction plan implementation in each fiscal year for the customers, as a result, Edgev Hardmetal Tools for our customer's products purchasing. Our customers can to save 1 to 3% of the total cost.

Edgev Hardmetal Tools has large categories of production and wide application scope, so the customers could get what they want in the shortest time, and this can greatly saves the time and cost of purchasing. At the same time, we have more advantages in products like ND, PCD, PCBN, Solid CBN ceramic, cemented carbide and HSS. We have close cooperation with different professional tool factories to explore new products and production, meanwhile, we also try hard to the explore development, design and production of non-standard products. In this way, we can improve product quality, flexibility, the technical aspects of the cognitive in order adapt to the market need of short delivery.

  Question: Can you provide the free samples?   

Answer: Our Company has a perfect policy about the sample for the first purchase of our products. Because of the high cost of sample and relevant freight problem, we have the problems to provide you with free samples and the relative shipping expense. As for this, we are appreciated your understanding and supports. In addition, when we are sure of your confirmation of samples, the amount of your first order should not be less than $5,000. The expense of the first samples will be deducted in your money which you give us for the formal order.

   Question: How to guarantee the stable quality of products?   

Answer: EDGEV represent the current level of manufacturing of cutting tools in China, in some ways, our products can replace the cutting tools of world-renowned brands, such as Sandvik, Mitsubishi, Sumitomo Electric, Kyocera and others products. Whatever the quality or price of tools, we have the perfect advantages. We would like to give you a satisfactory answer if you would like to test.

   About Delivery Time   

Answer: As for the products which meet ISO international standard, we have plenty of products. Without special reasons, we can ship out the items in 48 hours after the order is confirmed. For those non-standard with special needs, you can get the samples in 25-35 days, the formal order can be delivered in the 5~ 15 workdays.

About Service & Support

Our English language support staff work 24 hours a day to provide you with assistance on questions that you do not find answered in our FAQ section.

      Packaging Details     

Sometimes, we often meet with the bad weather or careless dealing with the goods by the logistics company in transportation process. Some unnecessary damage may happen. To prevent accidents caused by these reasons, our company adapts first-class product packaging from the Chinese product suppliers. The transportation of goods can be a process which is shockproof, waterproof, anti-rust and anti-corrosion.

    PAYMENT     

We support the following payment methods. All payments made on AliExpress are processed by Alipay.

1. VISA; PayPal; Master Credit Cards; ESCROW.

2. Payment should be done within 15 days after your order.

3. If you can't check out immediately after auction close, please wait for a few minutes and try again.

    SHIPMENT    

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2. Orders processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4. The images shown are not the actual item and are for your reference only.

5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

6. If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

    CUSTOM DUTY    

Import duties, taxes were not included in the item price and shipping charges. These charges should be paid by buyer, please kindly notice.

    AFTER-SERVICE  

1. RETURN AND REFUND GUARANTEE please kindly read the rules of Aliexpress about Buyer Protection(Click Here); EDGEV would be like to obey the related rules strictly. Whatever you met any problems, as like not receive the package, the products is not as advertised; the quality is very bad and so on. EDGEV will contact you at first time if you are unsatisfied with our tools and service. Please kindly leave your message and let us know.

2. Our representatives are available Monday through Friday From 9:00AM to 5:30PM (Beijing Time), we will response you in 24 hours time.

   WARANTY   

1. All products have been checked and packaged in good condition before dispatch

2. Buyers have to pay for the return cost and we will pay the cost for resend.

   FIVE STARS FEEDBACK-PERFECT TRANSACTION  

If you like our products and meantime you are satisfied with our service (Quality, Price, Communication, Package, and Delivery Speed); please kindly give us five stars and positive Feedback and show some of pictures. This is the best support for us.

The End---Do you know? EDGEV have own Bottom Line.

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